GARMIN RUN HANOI

FREQUENTLY ASKED QUESTIONS

REGISTRATION

Click here to register. 

Click here to view runner’s entitlements.

  • For the 10km, race entrants must be 16 years old on race day.
  • For the 5km which includes juniors, race entrants must be 6 years old on race day. Those up to 15 must run with their guardian. Note that junior entries must be booked with an adult 5KM bib.

For runners up to 15 years old, parents/guardians must sign the consent form on race pack collection. See the consent HERE.

Payment can be made by international cards (Visa, JCB, American Express, UnionPay, Mastercard) and domestic cards (ATM with ibanking).

Please click here to check out our registration fees.

Yes, you will receive confirmation by email.

There are a number of reasons you may not have received your confirmation slip:

  • You entered the wrong email address – if so, contact us via email: info@garminrunhanoi.com
  • Your registration process failed
  • Check your spam/promotions folder

Yes, the transferring fee is $10. Please click here or further details.

Yes

  • To change distances, a $10 administration fee must be paid.
  • Participants who wish to change to a longer distance must also pay the extra amount for the new distance.
  • No refunds are available if changing to a shorter distance.
  • Entry fees are non-refundable under any circumstances.
  • No changes of distances after 10 Mar 2019 or sold out

Yes, T-Shirt sizes can be changed up to 24 Feb only, subject to availability of the requested size. After this date, no changes in t-shirt size.

No refunds are available.

Until when slots are sold out

It is on the back of your Garmin device.

First 10 is for those running a 10k race for the first time. (Of course most people have run 10k in a non-race situation before)

Fast 10 is for everyone else to try and run their fastest 10k ever.

RACE PACK COLLECITON

Pick up the Race pack at: Gamuda city (Hoang Mai Dist., Ha Noi)
23 Mar: 9AM – 6PM

  • Knowing your Bib Number (informed by email 1 week prior to the race date and also available in the runner list HERE)
  • Your ID/Passport
  • Your signed indemnity form. Download HERE
  • Child Indemnity and Consent Form HERE.

Yes, you may authorise someone and they must come with:

  • Awareness of your bib number 
  • Hard copies of your own and your representative’s ID/passport;
  • Your signed indemnity. Download HERE
  • Letter of authorization. Download HERE

No, only during race pack pick up period.

RACE

It is on Mar 24, 2019

Start and Finish Point: Gamuda City (Yen So Park, Hanoi)

Click here to see start times

Click here to see cut-off times

Click here to see the routes

5K and 10K races are all chip timed.

Yes, we have a place to store your belongings.

Location: Gamuda City

Yes. You must use your race baggage tag. Bags must be 100% sealed. No open bags. The organisers cannot be responsible for the contents, so please do not include valuable items.

Yes, 3 

You will not get the finish medal. Our staff on course will advise you how to proceed.

Not if the race is called off because of bad weather or other unforeseen circumstance.

March is the last month of spring in Hanoi with an average temperature from 19 to 24 degrees celsius.

CORPORATE

Please email us at info@garminrunhanoi.com for further details.

Please email us at info@garminrunhanoi.com for further details.

Payment can be made by international cards (Visa, JCB, American Express, UnionPay, Mastercard) and domestic cards (ATM with ibanking). Our accounts team can also work with you on other methods.

No. But a representative of the company may come to pick up race packs for everyone in the company’s group. Pleases bring the member list and with full information of participants to get all race packs.

Until when slots are sold out